Once logged into My Interlibrary Loan, you can track requests through the View menu in the left column.
Common ILLiad statuses are listed below. Please note that these statuses reflect the actions of both the requesting patron and those of the ILL staff. If your item is at a different status or if you have any questions, please feel free to contact the ILL department email@example.com or 713-221-2760.
|Awaiting Request Processing||Your request has been received and is waiting in queue to be processed by ILL staff.|
|Awaiting Unfilled Processing||We have sent your request to potential lenders but no library has been able to fill the request yet. We will continue to try to obtain the material from other sources. If we are unable to locate the item, we will cancel your request and notify you by email.|
|Awaiting Copyright Clearance||We are checking to see if a copyright fee is required to obtain the requested article.|
|Cancelled by ILL Staff||ILL staff has cancelled the request for a specific reason. We always try to send an email with an explanation of why a request was cancelled, but you are welcome to call the ILL department for clarification.|
|Delivered to Web||The item has arrived electronically and has been posted to the user's My Interlibrary Loan account. It is available online for up to 30 days to be viewed and/or downloaded electronically. Login to your My Interlibrary Loan account and click on View Electronically Received Articles.|
|Awaiting Conditional Processing||A possible lender has sent us a message about the unique details of the request. We may email you with questions about the requested materials or to make sure you can still use the item if there are restrictions placed on it.|
|Loans Recalled Processing||Sometimes the due date of an item will be moved up due to special circumstances. If the due date of your item is changed, we will notify you by email|
|Checked Out to Customer||The item has arrived and has been checked out to the user.|